Human Computer Interaction: Research and Applications

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DOI :10.26650/B/ET07.2020.012.05   IUP :10.26650/B/ET07.2020.012.05    Full Text (PDF)

Investigation of User Interactions in Users’ Information Retrieval Behavior on Websites

Veli Özcan Budak, Öznur Aydıner Çakırel, Çiğdem Erol

Websites, which are one of the applications that we use to satisfy our various needs in the internet environment, undertake very important tasks in terms of fast access to information. The user experience offered by websites might cause critical differences in the lifetime of these applications. In this study, it is aimed to investigate user interactions in users’ information retrieval behavior on the site-in search pages of fifty-seven websites in Kırklareli University. With this goal in mind, examinations have been completed regarding the user experience offered by the websites through the queries made by the users on the pages. As a result of the analysis carried out in the research, it was determined that users spend less time on the pages when the amount of results presented on the pages is high. However, there was no significant difference between the page loading time of the users who stayed on the pages for more than 10 seconds and those who did not. Generally, the results of this research show that users care about simplicity.


Keywords: Information Retrieval, Usability, User Experience, User Load
DOI :10.26650/B/ET07.2020.012.05   IUP :10.26650/B/ET07.2020.012.05    Full Text (PDF)

Web Sitelerinde Kullanıcıların Bilgiye Erişim Davranışlarındaki Etkileşimlerinin İncelenmesi

Veli Özcan Budak, Öznur Aydıner Çakırel, Çiğdem Erol

İnternet ortamında çeşitli ihtiyaçlarımızı karşılamak amacıyla başvurduğumuz uygulamalardan biri olan web siteleri, bilgiye hızlı erişim noktasında oldukça önemli görevler üstlenmektedir. Web siteleri tarafından sunulan kullanıcı deneyimi,bu uygulamaların yaşam süreleri açısından kritik farklılıklara sebep olabilmektedir.Bu çalışmada, Kırklareli Üniversitesi’ndeki 57 adet web sitesinde yer alan site-içi arama sayfalarındaki ziyaretçilerin, bilgi erişim davranışlarındaki etkileşimlerinin incelenmesi amaçlanmıştır. Bu amaç doğrultusunda, kullanıcıların sayfalarda gerçekleştirdikleri sorgulamalar üzerinden, sayfalar tarafından sunulan kullanıcı deneyimine yönelik incelemelerin yapılması sağlanmıştır. Araştırmada gerçekleştirilen analizler sonucunda, sayfalarda sunulan sonuç miktarlarının çok olduğu durumlarda kullanıcıların sayfada daha az süre geçirdikleri belirlenmiştir. Bununla birlikte, sayfalarda 10 saniyenin üzerinde kalan kullanıcılar ile kalmayanların sayfa yüklenme süreleri arasında anlamlı bir farklılık tespit edilememiştir. Genel olarak, çalışma sonuçları kullanıcıların sadeliğe önem verdiklerini gösterdiği ifade edilebilir. 


Keywords: Bilgi Erişim, Kullanılabilirlik, Kullanıcı Deneyimi, Kullanıcı Yüklenmesi

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