CHAPTER


DOI :10.26650/B/SS10.2023.001.16   IUP :10.26650/B/SS10.2023.001.16    Full Text (PDF)

Hotel Employees’ Eco-Friendly Behaviors During the Covid-19: Evidence from Istanbul

Mert ÖğretmenoğluKartal Doğukan ÇıkıHilal Saadet Aktepe

For sustainable tourism, it is not sufficient only with the eco-friendly behaviors of tourists. The eco-friendly behaviors of employees in the tourism and hospitality sector are also crucial for sustainable tourism. In this context, this book chapter tries to determine hotel employees' eco-friendly behaviors during COVID-19. To achieve the aim of the chapter, Istanbul was chosen as one of the most prominent destinations in the world, and the data were collected from hotel employees in Istanbul. Moreover, in this study, different tests were used to determine whether the eco-friendly behaviors of employees differ according to demographic characteristics. Since the data were not normally distributed, non-parametric tests were used to test differences according to employees' demographics. As a result, it has been determined that the eco-friendly behavior of the hotel employees is exceptionally high; however, it does not differ according to their demographic characteristics.



References

  • Bansal, P., & Roth, K. (2000). Why companies go green: A model of ecological responsiveness. Academy of Management Journal, 43(4), 717-736. google scholar
  • Benjamin, S., Dillette, A., & Alderman, D. H. (2020). “We can’t return to normal”: Committing to tourism equity in the post-pandemic age. Tourism Geographies, 22 (3), 476-483. https://doi.org/10.1080/1461668 8.2020.1759130. google scholar
  • Bohdanowicz, P. (2005). European hoteliers’ environmental attitudes: Greening the business. Cornell Hotel and Restaurant Administration Quarterly, 46, 188-204. http://dx.doi.org/10.1177/ 0010880404273891. google scholar
  • Bohdanowicz, P. (2006). Environmental awareness and initiatives in the Swedish and Polish hotel industries -survey results. International Journal of Hospitality Management, 25, 662-682. http://dx.doi.org/10.1016/j. ijhm.2005.06.006. google scholar
  • Bohdanowicz, P., Zientara, P., & Novotna, E. (2011). International hotel chains and environmental protection: An analysis of Hilton’s we care! program (Europe, 2006-2008). Journal of Sustainable Tourism, 19, 797-816. http://dx.doi.org/10.1080/09669582. 2010.549566. google scholar
  • Cherian, J., & Jacob, J. (2012). Green marketing: A study of consumers’ attitude towards environment friendly products. Asian Social Science, 8(12), 117-132. google scholar
  • Cincera, J., & Krajhanzl, J. (2013). Eco-schools: What factors influence pupils’ action competence for proenvironmental behaviour? Journal of Cleaner Production, 61, 117-121. https://doi.org/10.1016/j. jclepro.2013.06.030. google scholar
  • El Zowalaty, M. E., Young, S. G., & Jarhult, J. D. (2020). Environmental impact of the COVID-19 pandemic - a lesson for the future. Infection Ecology & Epidemiology, 10(1), 1768023. http:// dx.doi:10.1080/20008686.2020.1768023. google scholar
  • Gan, A. (2006). The impact of public scrutiny on corporate philanthropy. Journal of Business Ethics, 69(3), 217-236. http://dx.doi.org/10.1007/s10551-006-9087-4. google scholar
  • Gill, A. A., Ahmad, B., & Kazmi, S. (2021). The effect of green human resource management on environmental performance: The mediating role of employee eco-friendly behavior. Management Science Letters, 11, 1725-1736. http://dx.doi.org/10.5267/j.msl.2021.2.010. google scholar
  • Gong, B., Zhang, S., Yuan, L., & Chen, K. Z. (2020). A balance act: Minimizing economic loss while controlling novel coronavirus pneumonia. Journal of Chinese Governance, 1-20. doi:10.1080/23812346.2020.1741940. google scholar
  • Guest, D. E. (1997). Human resource management and performance: A review and research agenda. The International Journal of Human Resource Management, 8(3), 263-276. http://dx.doi.org/10.1080/ 095851997341630. google scholar
  • Hong, S., Candelone, J. P., Patterson, C. C., & Boutron, C. F. (1996). History of ancient copper smelting pollution during Roman and medieval times recorded in Greenland ice. Science, 272(5259), 246-249. google scholar
  • IHEI. (2002). Hotels Care: Community action and responsibility for the environment. London, UK. google scholar
  • Kim, S. H., & Choi, Y. (2013). Hotel employees’ perception of green practices. International Journal of Hospitality & Tourism Administration, 14, 157-178. http://dx.doi.org/10.1080/15256480.2013.782220. google scholar
  • Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76, 83-93. google scholar
  • Lo, S. H., Peters, G. J. Y., & Kok, G. (2012). A review of determinants of and interventions for proenvironmental behaviors in organizations. Journal of Applied Social Psychology, 42, 2933-2967. http://dx.doi. org/10.1111/j.1559-1816.2012.00969. google scholar
  • Lu, H., Stratton, C. W., & Tang, Y. W. (2020). Outbreak of pneumonia of unknown etiology in Wuhan, China: The mystery and the miracle. Journal of Medical Virology, 92, 401-402. https://doi.org/10.1002/jmv.25678. google scholar
  • Lulfs, R., & Hahn, R. (2013). Corporate greening beyond formal programs, initiatives, and systems: A conceptual model for voluntary pro-environmental behavior of employees. European Management Review, 10(2), 83-98. google scholar
  • Nunnaly, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York: McGraw-Hill. google scholar
  • Ogretmenoglu, M., Akova, O., & Goktepe, S. (2021). The mediating effects of green organizational citizenship on the relationship between green transformational leadership and green creativity: evidence from hotels. Journal of Hospitality and Tourism Insights. http://dx.doi/10.1108/JHTI-07-2021-0166/full/html. google scholar
  • Rahman, I., Reynolds, D., & Svaren, S. (2012). How green are North American hotels? An exploration of lowcost adoption practices. International Journal of Hospitality Management, 31, 720-727. HTTP:// dx.doi. org/10.1016/j.ijhm.2011.09.008. google scholar
  • Saadat, S., Rawtani, D., & Hussain, C. M. (2020). Environmental perspective of COVID-19. Science of The Total Environment. https://doi.org/10.1016/ j.scitotenv.2020.138870. google scholar
  • Saeed, B. B., Afsar, B., Hafeez, S., Khan, I., Tahir, M., & Afridi, M. A. (2019). Promoting employee’s proenvironmental behavior through green human resource management practices. Corporate Social Responsibility and Environmental Management, 26 (2), 424-438. https://doi.org/10.1002/csr.1694. google scholar
  • Scherbaum, C. A., Popovich, P. M., & Finlinson, S. (2008). Exploring individual-level factors related to employee energy - conservation behaviors at work. Journal of Applied Social Psychology, 38(3), 818-835. https://doi.org/10.1111/j.1559-1816.2007.00328.x. google scholar
  • Singhal, T. A. (2020). A review of coronavirus disease-2019 (COVID-19). The Indian Journal of Pediatrics, 87(4), 281-286. https://doi.org/10.1007/s12098-020-03263-6. google scholar
  • TUROB. (2020). Statistics, Available at: http://www.turob.com/en/statistics (accessed December 2020). google scholar
  • UNWTO. (2020). International Tourism Growth Continues to Outpace The Global Economy, Available at: https:// www.unwto.org/international-tourism-growth-continues-to-outpace-the-economy (accessed January 2022). google scholar
  • UNWTO. (2021). 2020: Worst Year in Tourism History with 1 Billion Fewer International Arrivals, Available at: https://www.unwto.org/news/2020-worst-year-in-tourism-history-with-1-billion-fewer-international-arrivals (accessed January 2022). google scholar
  • UNWTO. (2022). World Tourism Barometer, Available at: https://www.unwto.org/news/tourism-grows-4-in-2021-but-remains-far-below-pre-pandemic-levels (accessed January 2022). google scholar
  • WTTC. (2020). Coronavirus puts up to 50 million Travel and Tourism Jobs at Risk. Skift. Available at: https:// skift.com/2020/03/13/coronavirus-puts-50-million-tourism-jobs-at-risk-says-wttc-report/ (accessed January 2022). google scholar
  • Zambrano-Monserrate, M. A., Ruano, M. A., & Sanchez-Alcalde, L. (2020). Indirect effects of COVID-19 on the environment. Science of The Total Environment, 728(138813). https://doi.org/10.1016/j.scitotenv.2020. 138813. google scholar


SHARE




Istanbul University Press aims to contribute to the dissemination of ever growing scientific knowledge through publication of high quality scientific journals and books in accordance with the international publishing standards and ethics. Istanbul University Press follows an open access, non-commercial, scholarly publishing.