Digital Transformation in Media & Society
The Digital Transformation of Payment Systems: The Potential for Mobile Money to Achieve Turkey’s 2023 Goal as Cashless SocietyMurat Nişancı, Glenn W. Muschert
The government aims to make Turkey cash-free by 2023, yet despite the presence of necessary infrastructures, there is scant deployment of mobile money. Turkey has been slow to adopt mobile money systems, a category of cashless remittances. The chapter explores some of the reasons behind this lag, which include culturally-rooted practices and beliefs, contexts including patriarchy, and mistrust of banks. The researchers argue for improved development of mobile money systems in pursuit of social development goals, including poverty reduction, women’s empowerment, financial inclusion, rural development, tax compliance, and tightening control of illicit trade.