Research Article

DOI :10.26650/jot.2020.6.2.0002   IUP :10.26650/jot.2020.6.2.0002    Full Text (PDF)

Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express

Jeet DograVenkata Rohan Sharma Karri

With Indian luxury trains recording a low rate of occupancy, it has become imperative to understand the perceptions of its service providers and consumers. The present study identifies the key concerns of service providers (n=83), which, according to them, are hampering the running of luxury trains in India. Service providers consulted for the study included employees and travel agents who were directly or indirectly associated with the functioning of luxury trains. Based on the identified themes of concerns, a total of 157 tourists from 20 countries were surveyed. To analyze the data, this study initially made use of the Structural Topic Model (STM), a general framework for topic modelling. Following this, the survey results along with the reviews on Tripadvisor, evince the radical validity of the identified themes that the employees and travel agents were primarily concerned with, i.e. pricing and policies, product marketing and amenities of the luxury train. The study, therefore, contributes by presenting the perspectives of service providers and tourists on India’s most luxurious train, the Maharajas’ Express.

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Dogra, J., & Karri, V.R. (2020). Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express. Journal of Tourismology, 6(2), 185-200.


Dogra J, Karri V R. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express. Journal of Tourismology. 2020;6(2):185-200.


Dogra, J.; Karri, V.R. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express. Journal of Tourismology, [Publisher Location], v. 6, n. 2, p. 185-200, 2020.

Chicago: Author-Date Style

Dogra, Jeet, and Venkata Rohan Sharma Karri. 2020. “Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express.” Journal of Tourismology 6, no. 2: 185-200.

Chicago: Humanities Style

Dogra, Jeet, and Venkata Rohan Sharma Karri. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express.” Journal of Tourismology 6, no. 2 (May. 2021): 185-200.

Harvard: Australian Style

Dogra, J & Karri, VR 2020, 'Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express', Journal of Tourismology, vol. 6, no. 2, pp. 185-200, viewed 18 May. 2021,

Harvard: Author-Date Style

Dogra, J. and Karri, V.R. (2020) ‘Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express’, Journal of Tourismology, 6(2), pp. 185-200. (18 May. 2021).


Dogra, Jeet, and Venkata Rohan Sharma Karri. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express.” Journal of Tourismology, vol. 6, no. 2, 2020, pp. 185-200. [Database Container],


Dogra J, Karri VR. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express. Journal of Tourismology [Internet]. 18 May. 2021 [cited 18 May. 2021];6(2):185-200. Available from: doi: 10.26650/jot.2020.6.2.0002


Dogra, Jeet - Karri, VenkataRohan Sharma. Assessment of Luxury Trains in India: A Case Study of Maharajas’ Express”. Journal of Tourismology 6/2 (May. 2021): 185-200.


Published Online20.11.2020


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