Yönetsellik İdeolojisinin Kadına Yönelik Hizmet Sunan Kamu Kurumlarına Yansıyan EtkileriTuğçe Uğur Güler, Derya Şaşman Kaylı
Bu çalışmada, yönetsellik ideolojisinin kadına yönelik hizmet sunan kamu kurumlarının yapısı ve işleyişi üzerindeki etkilerinin ortaya çıkarılması amaçlanmıştır. Araştırma, Ege Bölgesi’nde yer alan bir ildeki kadına yönelik hizmet sunan dokuz kamu kurumunda görev yapan yönetici, bürokrat ve personelden oluşan 21 kişi ile gerçekleştirilmiş nitel bir çalışmadır. Araştırma, nitel araştırma desenlerinden durum çalışması olarak tasarlanmış ve çalışma grubu, maksimum çeşitlilik örnekleme yöntemiyle belirlenmiştir. Araştırmada veriler, araştırmacılar tarafından oluşturulmuş yarı yapılandırılmış görüşme formu ve derinlemesine görüşme tekniği uygulanarak toplanmıştır. Toplanan veriler içerik analizi çerçevesinde MAXQDA 2018.1 programından yararlanılarak çözümlenmiştir. Analiz sonucunda, belediyelerin ve Aile, Çalışma ve Sosyal Hizmetler İl Müdürlüğü’nün yönetsel açıdan nitelikli personel eksikliği yaşadığı ve bütçelerinin yetersiz olduğu saptanmıştır. Ayrıca toplam kalite yönetimi, stratejik plan ve elektronik uygulamalar gibi özel sektöre ait yönetim tekniklerinin kamu kurumlarına uygulanma sürecinde mali nedenler, mevzuat, kurumların işleyiş tarzı ve değişen hedefler nedeniyle bazı sorunlar yaşandığı fakat genel anlamda etkin ve verimli bir hizmet sunumuna neden olduğu, evrak işlerinin büyük ölçüde son bularak işlemlerin planlı olmasını sağladığı tespit edilmiştir. Kurumların bütçe oluşturma süreçlerine kadın-erkek eşitliği bakış açısını entegre etmede sorunlar yaşadığı fakat son dönemde kurumların bütçeleri değişime uğrayarak kadına yönelik kaynakların arttığı belirlenmiştir.
Effects of Managerialism Reflected in Public Institutions Serving Women in TurkeyTuğçe Uğur Güler, Derya Şaşman Kaylı
This study is aimed at revealing the effects of managerialism ideology on the structure and functioning of public institutions providing services for women. This research is a qualitative study conducted with 21 people including managers, bureaucrats, and personnel working in nine public institutions that provide services to women in a province in the Aegean region of Turkey. The research was designed as a case study from qualitative research patterns and the study group was determined using the maximum diversity sampling method. The data in the study were collected by applying semi-structured interviewing and in-depth interviewing techniques created by the researchers. The collected data were analyzed using MAXQDA 2018.1 software program within the scope of the content analysis. As a result of the analysis, it was determined that the municipalities and the Provincial Directorate of Family, Labor, and Social Services had experienced a shortage in qualified personnel as well as insufficient budgets. In addition, in the process of applying private sector management techniques such as total quality management, strategic planning, and electronic applications to public institutions, some problems arose related to finances, legislation, the way the institutions operated, and changing goals. However, in general, it provides an effective and efficient service delivery. It was determined that the institutions had problems integrating the perspective of gender equality in their budgeting processes and, recently, the resources for women increased according to the budgetary changes of the institutions.
Managerialism, seen as the necessity for organizational or institutional restructuring, is comprised of rational management practices used in the private sector to increase performance in the public sector, and the practices used to create efficiency and productivity in services such as strategic planning, performance-based budgeting, total quality management, and technological systems. This ideology is based on gaining perspective. As an ideology, managerialism is about professional processes and managerial techniques. Technology is also used to influence new institutional structures and engender cultural change. From this perspective, it is seen as a tool for the realization of a fundamental political understanding, such as the new public administration approach (Newman, 2000). The purpose of this research is to determine the effects of governance, which has been effective in terms of legal regulations and practices since the 2000s, on the structure and functioning of public institutions providing services to women as well as their administrative and financial capacities. The transformation process occurred in the context of the 1980s and Turkey showed the effects in a concrete way with legal regulations and practices in the 2000s. In this direction, institutional restructuring can be seen in all public institutions and services in general as well as in specialized public institutions that provide services for women (Güler & Yıldırım, 2018).
This study is aimed at determining the effects of managerialism ideology on the structure and functioning of public institutions that provide services for women. The research sought answers to the following questions:
1. What innovations in public institutions providing services for women were brought by managerialism and what effects did these innovations have on these services?
2. What is the status of these institutions’ current administrative and financial capabilities?
3. How have the budgets of institutions changed and what are the opinions of decision-makers regarding the gender equality perspective in the budgeting process?
This research is a qualitative study performed with 21 people including managers, bureaucrats, and personnel working in nine public institutions that provide services for women in a province in the Aegean region of Turkey. The research was designed as a case study using qualitative research patterns and the study group was determined according to the maximum diversity sampling method. The data in the study were collected by applying semi-structured interview and in-depth interview techniques created by the researchers. Accordingly, open-ended questions were asked to obtain the participants’ socio-demographic information and elicit information regarding the effects of institutional innovations on services, the adequacy of institutions’ administrative and financial capacities, changes in the budget, and participants’ opinions about gender-sensitive budgeting. The collected data were analyzed within the scope of content analysis using MAXQDA 2018.1 software program. As a result, it was determined that the municipalities and the Provincial Directorate of Family, Labor, and Social Services had experienced a qualified personnel shortage and insufficient budgets. In addition, in the process of applying private sector management techniques such as total quality management, strategic planning, and electronic applications to public institutions, some problems arose regarding finances, legislation, the way the institutions operated, and changing goals. In the study, it was found that municipalities and Provincial Directorate of Family, Labor, and Social Services were insufficient in terms of institutionally qualified personnel, physical capacity, and budget. It was determined that the institutions had problems integrating the gender equality perspective in their budgeting processes, but that recently, the resources made available for women increased according to changes in institutions’ budgets.