Review Article


DOI :10.26650/acin.454522   IUP :10.26650/acin.454522    Full Text (PDF)

Overview of Intelligent Personal Assistants

Erdem Balcı

With the latest technological advances, intelligent personal assistants are becoming part of our daily lives. In the future, with improvements in artificial intelligence techniques, it is foreseen that individuals’ life management will be greatly assisted by intelligent personal assistants. Today, it seems that intelligent personal assistants have not yet reached their full potential. For more efficient use, more technical developments are needed, especially in terms of natural language processing. In order to that, areas which need improvement must be determined based on which challenges are faced. In order to develop more efficient solutions for problems, an initial fundamental evaluation is necessary. In this work, features of intelligent personal assistants are examined and existing applications are referred to. For a better understanding of what features an intelligent personal assistant must contain, a literature review was completed. In-use features which should be improved in the future, challenges challenges which need to be overcome, areas which could be made more efficient, and how to increase usage are determined. 

DOI :10.26650/acin.454522   IUP :10.26650/acin.454522    Full Text (PDF)

Akıllı Kişisel Asistanlara Genel Bakış

Erdem Balcı

Teknolojik gelişmelerle birlikte, akıllı kişisel asistanların günlük yaşantımızda kullanımı önem kazandı. Gelecekte, yapay zekada tekniklerindeki gelişmelerle birlikte hayat yönetiminin akıllı kişisel asistanlar tarafından asiste edileceği öngörülüyor. Günümüzde hala akıllı kişisel asistanların tam potansiyeline ulaştığını söylemek mümkün değildir. Daha etkin bir kullanım için daha fazla tekniksel gelişmeye ihtiyaç duyuluyor, özellikle doğal dil işleme alanında. Bu nedenle, geliştirilmesi gereken konular karşılaşılan zorluklar bazında tespit edilmelidir. Sorunlara daha etkin çözümler üretmek için, öncelikle bir genel değerlendirme yapılmalıdır. Bu çalışmada, akıllı kişisel asistanların özellikleri incelendi ve varolan uygulamalara değinildi. Akıllı kişisel asistanların hangi özellikleri içermesi gerektiğini daha iyi anlamak için literatür taraması yapıldı. Kullanılan ve geliştirilmesi gereken özellikler gösterildi. Aşılması gereken zorluklar ve daha etkin ve yaygın bir kullanım için gerekli özellikler belirlendi. 


PDF View

References

  • Wiggins III, R. J Digit Imaging (2004). 17: 5. https://doi.org/10.1007/s10278-003-1665-8 google scholar
  • Bayus, B., Jain, S., & Rao, A. (1997). Too Little, Too Early: Introduction Timing and New Product Performance in the Personal Digital Assistant Industry. Journal of Marketing Research, 34(1), 50-63. doi:10.2307/3152064 google scholar
  • "Personal digital assistant." A Dictionary of Computing. Retrieved August 17, 2018 from Encyclopedia.com:http://www.encyclopedia.com/computing/dictionaries-thesauruses-pictures-and-press-releases/personal-digitalassistant google scholar
  • Goksel Canbek, N., & Mutlu, M. (2016). On the track of Artificial Intelligence: Learning with Intelligent Personal Assistants. Journal of Human Sciences, 13(1), 592-601. doi:https://doi.org/10.14687/ijhs.v13i1.3549 google scholar
  • "The rise of personal assistants" Retrieved August 17, 2018 from Searchengineland.com:https://searchengineland.com/rise-personal-assistants-280658 google scholar
  • Czibula, G., Guran, A., Czibula, I.G. and Cojocar, G.S. (2009), "IPA - An intelligent personal assistant agent for task performance support," 2009 IEEE 5th International Conference on Intelligent Computer Communication and Processing, Cluj-Napoca, pp. 31-34. doi: 10.1109/ICCP.2009.5284791 google scholar
  • Deng, L. and Yu, D. (2014), "Deep Learning: Methods and Applications", Foundations and Trends® in Signal Processing: Vol. 7: No. 3–4, pp 197-387. http://dx.doi.org/10.1561/2000000039 google scholar
  • LeCun, Y., Bengio, Y. & Hinton, G. (2015). Deep learning. Nature 521, 436–444 google scholar
  • Santos, J., Rodrigues, J.P.C., Casal, J., Saleem, K. and Denisov, V. (2018). "Intelligent Personal Assistants Based on Internet of Things Approaches," in IEEE Systems Journal, vol. 12, no. 2, pp. 1793-1802, June 2018. doi: 10.1109/JSYST.2016.2555292 google scholar
  • Xia, F., Yang, L. T., Wang, L. and Vinel, A. (2012), Internet of Things. Int. J. Commun. Syst., 25: 1101-1102. doi:10.1002/dac.2417 google scholar
  • Apthorpe, N., Reisman, D., Feamster, N. (2016). "A smart home is no castle: Privacy vulnerabilities of encrypted iot traffic" in DAT'16 google scholar
  • Botta A., De Donato W., Persico V., Pescapé A. 56(2016). Integration of cloud computing and internet of things: A survey. Future Gener. Comput. Syst., pp. 684-700 google scholar
  • Russell, S.J., Norvig, P. (1995). Artificial Intelligence: A Modern Approach, Prentice Hall, Englewood Cliffs, NJ google scholar
  • Albrecht, S.V. and Stone, P. (2017). Autonomous agents modelling other agents: A comprehensive survey and open problems. arXiv:1709.08071 (Sep. 2017). google scholar
  • Garrido, P., Martinez, F. & Guetl, C. (2010). Adding Semantic Web Knowledge to Intelligent Personal Assistant Agents. CEUR Workshop Proceedings. 687. google scholar
  • Gray, H. M., Gray, K. and Wegner, D. M. (2007). Dimensions of Mind Perception. Science, 315, 619.Leyens, J. Ph., Cortes, B. P., Demoulin, S., Dovidio, J., Fiske, S. T., Gaunt, R., et al. (2003). Emotional prejudice, essentialism, and nationalism. European Journal of Social Psychology, 33, 703–717. google scholar
  • Epley, N., Waytz, A., Alkalis, S., Cacioppo, JT (2008). When we need a human: motivational determinants of anthropomorphism. Soc. Cogn. 26:143-55 google scholar
  • Kugurakova, V., Talanov, M., Manakhov, N. and Ivanov, D. (2015). Anthropomorphic Artificial Social Agent with Simulated Emotions and its Implementation. Procedia Computer Science. 71. 112-118. 10.1016/j.procs.2015.12.217. google scholar
  • Bonneau,V., Probst, L. & Lefebvre, V. (2018). The rise of Virtual Personal Assistants. European Comission google scholar
  • Duffy, B.R. (2003). Anthropomorphism and the social robot, Robotics and Autonomous Systems,Volume 42,Issues 3–4, Pages 177-190, ISSN 0921-8890, https://doi.org/10.1016/S0921-8890(02)00374-3 google scholar
  • Kim, Y.; Sundar, S.S. (2012). “Anthropomorphism of computers: Is it mindful or mindless?”. Computers in Human Behavior 28: 241-250. google scholar
  • Nass, C., Moon, Y., Fogg, B. J., Reeves, B., & Dryer, D. C. (1995). Can computer personalities be human personalities? International Journal of Human–Computer Studies, 43, 223–239. google scholar
  • Matsuyama, Y., Bhardwaj, A., Zhao, R., Romero, O.J., Akoju, S. and Cassell, J. (2016). Socially-aware animated intelligent personal assistant agent. In 17th Annual SIGdial Meeting on Discourse and Dialogue. google scholar
  • Lukowicz, P., Pentland, S. and Ferscha, A. (2012). "From Context Awareness to Socially Aware Computing," in 2012 IEEE Pervasive Computing, vol. 11, no. 1, pp. 32-41, January-March 2012. doi: 10.1109/MPRV.2011.82 google scholar
  • Schilit, B.N., Adams, N. and Want, R. (1994). “Context-Aware Computing Applications,” IEEE Workshop on Mobile Computing Systems and Applications, December 8-9 1994 google scholar
  • Dey, A. (2000). Providing Architectural Support for Building Context-Aware Applications. PhD Thesis. Georgia Institute of Technology, Department of Computer Science. google scholar
  • Wood, A., Stankovic, J., Virone, G., Selavo, L., He, Z., Cao, Q., Doan, T., Wu, Y., Fang, L. and Stoleru, R. (2008). “Context-aware wireless sensor networks for assisted living and residential monitoring,” IEEE Networks, vol. 22, no. 4, pp. 26 –33, july-aug. 2008. google scholar
  • Rachuri, K.K., Musolesi, M., Mascolo, C., Rentfrow, P.J., Longworth, C. and Aucinas, A. (2010). “Emotionsense: a mobile phones based adaptive platform for experimental social psychology research,” in ACM Ubicomp’10, pp. 281–290. google scholar
  • Chen, G., and Kotz, D. (2000). A survey of context-aware mobile computing research. Technical Report TR2000-381, Dartmouth Computer Science. google scholar
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2012). "CA4IOT: Context Awareness for Internet of Things,"IEEE International Conference on Green Computing and Communications, Besancon, 2012, pp. 775-782. doi: 10.1109/GreenCom.2012.128 google scholar
  • Perera, C., Zaslavsky, A., Christen, P. and Georgakopoulos, D. (2014). "Context Aware Computing for The Internet of Things: A Survey," in IEEE Communications Surveys & Tutorials, vol. 16, no. 1, pp. 414-454, First Quarter 2014. doi: 10.1109/SURV.2013.042313.00197 google scholar
  • Brennan, S. (1990). Conversation as direct manipulation: An iconoclastic view. In The Art of HumanComputer Interface Design. B.K. Laurel (Ed.), Reading, MA: Addison-Wesley. google scholar
  • Knote, R.; Janson, A.; Eigenbrod, L. & Söllner, M. (2018). The What and How of Smart Personal Assistants: Principles and Application Domains for IS Reserach.In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany. google scholar
  • Jennings N.R., Wooldridge M. (1998). Applications of Intelligent Agents. In: Jennings N.R., Wooldridge M.J. (eds) Agent Technology. Springer, Berlin, Heidelberg google scholar
  • Myers, K. and Yorke-Smith, N. (2008). Proactive behavior of a personal assistive agent. In AAMAS google scholar
  • Wooldridge, M. & Jennings, N. (1995). Intelligent agents: Theory and practice. The Knowledge Engineering Review, 10(2), 115-152. Doi: 10.1017/S0269888900008122 google scholar
  • Hirschberg, J. and Manning, C.D. 261(2015). Advances in natural language processing, Science 349, DOI: 10.1126/science.aaa8685 google scholar
  • Goldberg, Y. and Hirst, G. (2017). Neural Network Methods in Natural Language Processing. Morgan & Claypool Publishers. google scholar
  • Mueller, E.T. (2014). Commonsense Reasoning: An Event Calculus Based Approach. Morgan Kaufmann google scholar
  • Chung, H. et al. (2017). "Alexa Can I Trust You?", Computer, vol. 50, no. 9, pp. 100-104 google scholar

Citations

Copy and paste a formatted citation or use one of the options to export in your chosen format


EXPORT



APA

Balcı, E. (2019). Overview of Intelligent Personal Assistants. Acta Infologica, 3(1), 22-33. https://doi.org/10.26650/acin.454522


AMA

Balcı E. Overview of Intelligent Personal Assistants. Acta Infologica. 2019;3(1):22-33. https://doi.org/10.26650/acin.454522


ABNT

Balcı, E. Overview of Intelligent Personal Assistants. Acta Infologica, [Publisher Location], v. 3, n. 1, p. 22-33, 2019.


Chicago: Author-Date Style

Balcı, Erdem,. 2019. “Overview of Intelligent Personal Assistants.” Acta Infologica 3, no. 1: 22-33. https://doi.org/10.26650/acin.454522


Chicago: Humanities Style

Balcı, Erdem,. Overview of Intelligent Personal Assistants.” Acta Infologica 3, no. 1 (Nov. 2024): 22-33. https://doi.org/10.26650/acin.454522


Harvard: Australian Style

Balcı, E 2019, 'Overview of Intelligent Personal Assistants', Acta Infologica, vol. 3, no. 1, pp. 22-33, viewed 22 Nov. 2024, https://doi.org/10.26650/acin.454522


Harvard: Author-Date Style

Balcı, E. (2019) ‘Overview of Intelligent Personal Assistants’, Acta Infologica, 3(1), pp. 22-33. https://doi.org/10.26650/acin.454522 (22 Nov. 2024).


MLA

Balcı, Erdem,. Overview of Intelligent Personal Assistants.” Acta Infologica, vol. 3, no. 1, 2019, pp. 22-33. [Database Container], https://doi.org/10.26650/acin.454522


Vancouver

Balcı E. Overview of Intelligent Personal Assistants. Acta Infologica [Internet]. 22 Nov. 2024 [cited 22 Nov. 2024];3(1):22-33. Available from: https://doi.org/10.26650/acin.454522 doi: 10.26650/acin.454522


ISNAD

Balcı, Erdem. Overview of Intelligent Personal Assistants”. Acta Infologica 3/1 (Nov. 2024): 22-33. https://doi.org/10.26650/acin.454522



TIMELINE


Submitted18.08.2018
Accepted14.05.2019
Published Online28.06.2019

LICENCE


Attribution-NonCommercial (CC BY-NC)

This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don’t have to license their derivative works on the same terms.


SHARE




Istanbul University Press aims to contribute to the dissemination of ever growing scientific knowledge through publication of high quality scientific journals and books in accordance with the international publishing standards and ethics. Istanbul University Press follows an open access, non-commercial, scholarly publishing.