How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility
Firms’ brand management has continuously and consistently evolved not only to satisfy consumers’ various needs and wants but also to maximize profitability and sustain competitive advantage. Companies are unceasingly seeking ways to make the price of their product offerings less of a factor in the consumer decision-making process. Thus, this study investigates the role of brand credibility in the relationship between brand experience and willingness-to-pay (WTP), a price premium for a mobile phone brand, using the stimulus-organism-response (SOR) model. The participants of the study were Filipino iPhone users who were identified through a purposive sampling method. To evaluate the hypothesized relationships, a predictive research design using partial least squares (PLS) path modeling was used. The findings show that brand experience and brand credibility are significantly and directly related, and both variables were found to have a significant and positive influence on WTP a price premium. Furthermore, brand credibility was identified to play a mediating role in the link between brand experience and WTP, a price premium.
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Lacap, J.P., Pelayo, P.N., Siojo, G., Garcia, C.J., & Ana, D.M. (2025). How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility. Istanbul Business Research, 54(1), 38-55. https://doi.org/10.26650/ibr.2025.54.1145347
AMA
Lacap J P, Pelayo P N, Siojo G, Garcia C J, Ana D M. How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility. Istanbul Business Research. 2025;54(1):38-55. https://doi.org/10.26650/ibr.2025.54.1145347
ABNT
Lacap, J.P.; Pelayo, P.N.; Siojo, G.; Garcia, C.J.; Ana, D.M. How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility. Istanbul Business Research, [Publisher Location], v. 54, n. 1, p. 38-55, 2025.
Chicago: Author-Date Style
Lacap, Jean Paolo G., and Pamela Nicole M. Pelayo and Geraldine C. Siojo and Christine Joy C. Garcia and Dorothea Majeff M. Sta. Ana. 2025. “How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility.” Istanbul Business Research 54, no. 1: 38-55. https://doi.org/10.26650/ibr.2025.54.1145347
Chicago: Humanities Style
Lacap, Jean Paolo G., and Pamela Nicole M. Pelayo and Geraldine C. Siojo and Christine Joy C. Garcia and Dorothea Majeff M. Sta. Ana. “How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility.” Istanbul Business Research 54, no. 1 (Jun. 2025): 38-55. https://doi.org/10.26650/ibr.2025.54.1145347
Harvard: Australian Style
Lacap, JP & Pelayo, PN & Siojo, G & Garcia, CJ & Ana, DM 2025, 'How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility', Istanbul Business Research, vol. 54, no. 1, pp. 38-55, viewed 26 Jun. 2025, https://doi.org/10.26650/ibr.2025.54.1145347
Harvard: Author-Date Style
Lacap, J.P. and Pelayo, P.N. and Siojo, G. and Garcia, C.J. and Ana, D.M. (2025) ‘How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility’, Istanbul Business Research, 54(1), pp. 38-55. https://doi.org/10.26650/ibr.2025.54.1145347 (26 Jun. 2025).
MLA
Lacap, Jean Paolo G., and Pamela Nicole M. Pelayo and Geraldine C. Siojo and Christine Joy C. Garcia and Dorothea Majeff M. Sta. Ana. “How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility.” Istanbul Business Research, vol. 54, no. 1, 2025, pp. 38-55. [Database Container], https://doi.org/10.26650/ibr.2025.54.1145347
Vancouver
Lacap JP, Pelayo PN, Siojo G, Garcia CJ, Ana DM. How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility. Istanbul Business Research [Internet]. 26 Jun. 2025 [cited 26 Jun. 2025];54(1):38-55. Available from: https://doi.org/10.26650/ibr.2025.54.1145347 doi: 10.26650/ibr.2025.54.1145347
ISNAD
Lacap, JeanPaolo G. - Pelayo, PamelaNicole M. - Siojo, Geraldine C. - Garcia, ChristineJoy C. - Ana, DorotheaMajeff M. Sta.. “How does brand experience affect mobile phone users’ willingness-to-pay a price premium? The intervening role of brand credibility”. Istanbul Business Research 54/1 (Jun. 2025): 38-55. https://doi.org/10.26650/ibr.2025.54.1145347