Research Article


DOI :10.26650/jot.2019.5.1.0014   IUP :10.26650/jot.2019.5.1.0014    Full Text (PDF)

The Concept of Low-Cost Airline Transportation: Definition and Meaning

Akin AkpurBurhanettin Zengin

The purpose of this study is to measure the quality perception of in-flight services for the passengers. For that purpose, the service quality performances of the two biggest Turkish low-cost airlines were evaluated within the scope of the study. The study was designed quantitatively, and the survey technique was used to collect data. The data was obtained with convenient sampling method by involving 608 participants using the package program. In the analysis, factor, frequency and reliability analysis, t-test, and oneway ANOVA tests were used. According to the results of the study, both of the Turkish low-cost airlines have high service quality scores. Another conclusion of the study is that the demographic differences are not a determinant in airline service quality perception. 


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APA

Akpur, A., & Zengin, B. (2019). The Concept of Low-Cost Airline Transportation: Definition and Meaning. Journal of Tourismology, 5(1), 73-91. https://doi.org/10.26650/jot.2019.5.1.0014


AMA

Akpur A, Zengin B. The Concept of Low-Cost Airline Transportation: Definition and Meaning. Journal of Tourismology. 2019;5(1):73-91. https://doi.org/10.26650/jot.2019.5.1.0014


ABNT

Akpur, A.; Zengin, B. The Concept of Low-Cost Airline Transportation: Definition and Meaning. Journal of Tourismology, [Publisher Location], v. 5, n. 1, p. 73-91, 2019.


Chicago: Author-Date Style

Akpur, Akin, and Burhanettin Zengin. 2019. “The Concept of Low-Cost Airline Transportation: Definition and Meaning.” Journal of Tourismology 5, no. 1: 73-91. https://doi.org/10.26650/jot.2019.5.1.0014


Chicago: Humanities Style

Akpur, Akin, and Burhanettin Zengin. The Concept of Low-Cost Airline Transportation: Definition and Meaning.” Journal of Tourismology 5, no. 1 (May. 2024): 73-91. https://doi.org/10.26650/jot.2019.5.1.0014


Harvard: Australian Style

Akpur, A & Zengin, B 2019, 'The Concept of Low-Cost Airline Transportation: Definition and Meaning', Journal of Tourismology, vol. 5, no. 1, pp. 73-91, viewed 4 May. 2024, https://doi.org/10.26650/jot.2019.5.1.0014


Harvard: Author-Date Style

Akpur, A. and Zengin, B. (2019) ‘The Concept of Low-Cost Airline Transportation: Definition and Meaning’, Journal of Tourismology, 5(1), pp. 73-91. https://doi.org/10.26650/jot.2019.5.1.0014 (4 May. 2024).


MLA

Akpur, Akin, and Burhanettin Zengin. The Concept of Low-Cost Airline Transportation: Definition and Meaning.” Journal of Tourismology, vol. 5, no. 1, 2019, pp. 73-91. [Database Container], https://doi.org/10.26650/jot.2019.5.1.0014


Vancouver

Akpur A, Zengin B. The Concept of Low-Cost Airline Transportation: Definition and Meaning. Journal of Tourismology [Internet]. 4 May. 2024 [cited 4 May. 2024];5(1):73-91. Available from: https://doi.org/10.26650/jot.2019.5.1.0014 doi: 10.26650/jot.2019.5.1.0014


ISNAD

Akpur, Akin - Zengin, Burhanettin. The Concept of Low-Cost Airline Transportation: Definition and Meaning”. Journal of Tourismology 5/1 (May. 2024): 73-91. https://doi.org/10.26650/jot.2019.5.1.0014



TIMELINE


Submitted29.03.2019
Accepted11.07.2019

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