ILO, which was founded in 1919 with the belief that a permanent and world-wide peace can only be achieved through social justice, agreeing on the fair and safe working conditions of workers in industrialized countries. ILO is currently working with 185 member states and it is the only tripartite United Nations organization - including the government, employers and workers- and all parties have equal rights to say in decisions. The parties have been trying to meet the needs of working men and women by coming together to form basic working standards and to develop policies and programs. The general policies of the ILO are determined by the International Labor Conferences that are held annually. Decent Work includes equal opportunity in employment and work life, fair working conditions and social protection for all women and men and social dialogue which was first mentioned in the report presented at the 87 th. International Labor Organization Conference in 1999. Decent work has four strategic objectives. The first objective covers the basic principles and rights at work. The second objective is to increase income opportunities for all women and men through more employment. In this aim, it was emphasized that poverty and inequalities can only be reduced by increasing employment. The third objective addresses social protection. Social protection is important in situations where the economy is fragile. The fourth and final objective is about social dialogue, representativeness and tripartite reconciliation. In 2003, models with various indicators and sub-criteria were developed by different experts to measure decent work within a country, region or just in an industry. The indicators and sub-criterias were finalized by the ILO in 2008. All the previously developed models were basically similar to each other and all involved a fairer, better working environment.

2019 is the 100th anniversary of the ILO, and the ILO sees this anniversary as an opportunity for the future. In 2013 at the 102nd ILO conference, seven initiative titles were proposed for the 100th anniversary. These initiatives were approved by the management and it was emphasized that the future of work should be the focus point of the 100th year. Future of work discusses topics such as decent work policies for all, integration of young people with high qualified, productive and healthy working life, providing equal opportunity without gender discrimination, improvement of working conditions and social dialogue. In addition, it is underlined that the existing and potential gaps in skills and abilities should be identified and education and training systems should meet the needs of the labor market. People-oriented approach includes the concept of social dialogue, productive workplaces and safe and healthy working conditions necessary for decent work. Therefore, the future of the work, which has similar content with decent work, emphasizes the importance of skills development as a distinction of decent work. 

Skill is defined as the way people apply their thoughts, feelings and acting abilities that they use repeatedly while producing a job. Throughout history, the skills and skills required by employees have also changed. Works in the early periods required more simple and routine skills, today, due to technological developments, they have turned into jobs that require flexibility, creativity, problem-solving skills and complex communication skills. Therefore, organizations need to manage these skill changes.

Approximately half of the current jobs and 60% of the professions can be done with technology. It is foreseen that 35% of the skills demanded for jobs in all industries will vary by 2020. Education and training systems need to keep up with the new demands of constantly challenging labor markets with technological and demographic changes, changing business models and the changing nature of work. However, employers state that education systems cannot keep up with the changing nature of the job and that they cannot find enough staff with the needed skills. Investments and innovations are urgent and indispensable for the global labor market, to provide new skills to employees because the market is facing the challenges of technological changes. One of the industries in which new talents should be created or existing talents should be changed is tourism within the services industry. Tourism industry employment, which does not have very positive results for every indicator in terms of decent work, is also threatened by technology and developments in the 4th Industrial Revolution. Skills development, which is dealt with in the future of work, should be planned and implemented immediately in the tourism industry to prevent potential threats from Industry 4.0. based technologies. The tourism industry will not be affected by technological threats by increasing developing skills, adding new skills to existing ones or gaining skills.