Ürün Yerleştirmeye Yönelik Tutumun Marka Farkındalığı Üzerindeki Etkisinde Marka Deneyiminin Aracı Rolünün İncelenmesi: Fi Dizisi Örneği
Mehmet Sağlam, İbrahim AvcıÜrün yerleştirme çabalarının, tüketicilerin marka deneyimlerinin bir sonucu olarak daha fazla arzu edilen marka deneyimleri ve farkındalığı sonuçları doğurabileceği beklenmektedir. Ürün yerleştirmelerine yönelik tutum, yerleştirmesi yapılan markanın yaşattığı deneyimi artırmaktadır ve markanın hafızalarda daha kalıcı olmasını sağlayacaktır. Bu çalışmada, ürün yerleştirmeye yönelik tutumun, marka farkındalığı üzerindeki etkisinde marka deneyiminin aracı rolünün incelenmesi amaçlanmıştır. Araştırma, ürün yerleştirmelerine sıkça yer verilen Fi dizisi izleyicileri üzerinde gerçekleştirilmiştir. Örnekleme sürecinde kolayda örnekleme yöntemi tercih edilmiş ve veri toplama aracı olarak online anket formu kullanılmıştır. Veri toplama sürecinde 173 katılımcıya ulaşılmıştır. Veri analizinde SPSS 21, AMOS 20 ve PROCESS 3.1 programlarından yararlanılmıştır. Marka deneyimi boyutlarının (duyusal, duygusal, davranışsal ve düşünsel) aracı rolünün incelenmesinde regresyon analizi temeline dayanan paralel çoklu aracı model kullanılmıştır. Çalışma sonucunda, ürün yerleştirmelerine yönelik tutumun marka farkındalığı üzerinde ve marka deneyimi boyutları üzerinde etkiye sahip olduğu ve en büyük etkinin duyusal marka deneyimi üzerinde ortaya çıktığı belirlenmiştir. Aracı roller incelendiğinde, ürün yerleştirmelerine yönelik tutumun marka farkındalığı üzerindeki etkisinde, duyusal marka deneyimi ve davranışsal marka deneyiminin tam aracı role sahip olduğu ve davranışsal marka deneyiminin aracı etkisinin duyusal marka deneyiminden daha fazla düzeyde olduğu sonucuna ulaşılmıştır.
Investigating the Mediator Role of Brand Experience in the Effect of Attitude About Product Placement on Brand Awareness: The Case of Fi Series
Mehmet Sağlam, İbrahim AvcıProduct placement efforts are expected to result in more desirable brand experiences and awareness as a result of consumers’ brand experiences. The attitude towards product placement increases the brand experience and makes the brand more permanent in our memory. In this study, it is aimed to examine the mediating role of the brand experience in the effect of attitude towards product placement on brand awareness. The research was carried out on Fi series audiences, where product placements were frequently used. The convenience sampling method was used, and an online survey form was used as data collection tool. 173 participants were reached during the data collection process. SPSS 21, AMOS 20 and PROCESS 3.1 programs were used for data analysis. The parallel multivariate mediator model was used to examine the mediator role of brand experience dimensions. As a result of the study, it was determined that the attitude towards product placements had an effect on brand awareness and brand experience dimensions, and the greatest effect was on the sensory experience. When the mediator roles are examined, it is concluded that the sensory and behavioral brand experience has a full mediating role in the effect of attitude towards product placements on brand awareness, and the mediator effect of the behavioral brand experience was higher..
In this study, it is aimed to investigate the effect of attitude towards product placement on brand experience and brand awareness, and to reveal the mediator role of sensory, affective, behavioral and intellectual brand experience from the dimensions of brand experience in the effect of attitude towards product placement on brand awareness.
In the light of this information which we obtained from the literature, the following hypotheses have been developed.
H1 : The attitude towards product placement has a positive effect on the brand experience dimensions of sensory (a), affective (b), behavioral (c) and intellectual (d) brand experience.
H2 : Attitude towards product placement has a positive effect on brand awareness.
H3 : Brand experience dimensions of sensory (a), affective (b), behavioral (c) and intellectual (d) brand experience have a positive effect on brand awareness.
H4 : Attitude towards product placement has a positive mediator effect on brand awareness from the dimensions of brand experience: sensory (a), affective (b), behavioral (c) and intellectual (d) brand experience.
In testing the research hypotheses, parallel multiple mediator models proposed by Hayes (2013) were used, that in a single model which allowed to examine the mediator effect of more than two mediator variables. Baron and Kenny’s (1986) approach was used in the determination of intermediary roles. Analyses were performed on model 4 from the templates models created by Hayes (2013) by using PROCESS 3.1 macro software via SPSS program.
According to the results of the factor analysis conducted for the product placement attitude, brand experience and brand awareness scales, it was found that KMO test values were found to be 0.60 and above, the sample was sufficient for factor analysis, and Bartlett test p values were less than 0.05 and these results seen that data were used for factor analysis. Factor loadings obtained after confirmatory factor analysis for all scales were determined to be more than 0.40. When the fit index values obtained after the analysis were examined, it was found that all the fit index values were within the required range. When the reliability and validity results of the scales in the research model were examined, it was found that the Cronbach alpha values were 0.70 and above, the composite reliability values were 0.70 and above, and the average variance extracted values were 0.50 and above. When the test results of the research hypotheses were evaluated, it was determined that the attitude towards product placement had an effect of 79.4% on sensory, 98.7% on affective, 92.8% on behavioral and 96.1% on intellectual brand experience. It was concluded that these effects were statistical significant due to p values were less than 0.05 or 0.01. The attitude towards product placement had an effect of 29.6% on brand awareness and p values were significant. When the effects of brand experience dimensions on brand awareness were analyzed, it was determined that the sensory brand experience had an effect of 17,2% on brand awareness and behavioral brand experience had an effect of 22.9% because of p value is statistical significant. When the attitude towards product placement is considered together with the sensory and behavioral brand experience variables, it is concluded that sensory and behavioral brand experience had a mediator effect on brand awareness and it was determined that the Bootstrap confidence intervals were within the specified range and p values were significant. When the Sobel test results were examined for the significance of the mediator effect, all Z test results were higher than 1.96 (Z=2.17; Z=2.56). Therefore, mediator effects were significant. In the last step, the effect of attitude towards product placement on brand awareness shows that sensory and behavioral brand experience has a full mediating role on brand awareness because the p values are of statistical insignificance. While the indirect effect of attitude towards product placement on brand awareness through sensory brand was 13.7%, the indirect effect through behavioral brand was 21.3%. This result shows that the mediator effect of behavioral brand experience was higher.